Jillian is an experienced short-term rental investor and revenue manager based in Washington, where she lives with her family. With hands-on ownership experience in markets like Washington, Idaho, and Colorado, she brings an owner’s perspective to every pricing and performance decision she makes. In her spare time she loves to travel, ski, and spend time with family and friends.
Jillian has spent years optimizing short-term rental revenue through data-driven strategy, dynamic pricing, and market trend analysis. As a senior revenue manager with the Step-by-Step BNB team, she works closely with owners across multiple markets to increase revenue while maintaining strong occupancy and guest experience.
She is actively involved in industry-leading communities including Stacey St. John’s Achievers and STR Accelerator, as well as the STR Secrets Mastermind. Jillian’s superpower is turning complex market data into clear, actionable strategies and communicating those decisions transparently, so owners always understand the “what” and the “why” behind their results.